Effective Date: 18/10/2024

At The Gold Coast Torch, (owner of Brisbane Crime and Gold Coast Crime FB pages), we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you interact with our Facebook groups and websites.

Information We Collect

We may collect the following types of information:

Personal Information: This includes any information you provide to us, such as your name, email address, and contact details when you join our groups, comment on posts, or subscribe to our newsletters.

Usage Data: We may collect information about your interactions with our services, including your IP address, browser type, pages visited, and time spent on our websites.

Cookies: Our websites may use cookies to enhance your experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services.
  • To notify you about changes to our services.
  • To enable interactive features when you choose to participate.
  • To respond to your comments, questions, and support requests.
  • To analyse usage trends to improve our content and services.
  • To send you newsletters, updates, and promotional materials, if you have opted in to receive them.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With Your Consent: We may share your information if you have provided consent to do so.

Service Providers: We may engage third-party companies to facilitate our services, such as webhosting, analytics, and marketing. These third parties have access to your information only to perform these tasks on our behalf.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We take the security of your information seriously and implement reasonable measures to protect it from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our websites. Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the changes.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us. Please note, only subscribed members can contact us through our official email address (where our response rate is 100%).